|Can I view your furniture in a showroom as well?
In the Netherlands we work by appointment! We have one showroom where you can see all our collections.
Please note: we will be happy to tell you everything you want to know in our showroom and demonstrate the quality of our products to you.
Experience has taught us that the most pleasant way of working is to give you the full attention our customers deserve!
Outside the Netherlands we are happy to refer you to our agents, whom you can find on our home page.
Is Planet Little’s furniture guaranteed?
We give a 6-month guarantee on all our products, on condition that you can produce your PDF purchase invoice.
How safe are Planet Little’s children’s beds?
The Dutch Commodities Decree lists a number of EU Directives dealing with children’s furniture.
Planet Little’s products easily meet the requirements of the NEN-EN 716 standard.
These include the correct distance between the cot-bars, child-friendly paint, and avoidance of sharp corners.
Does Planet Little also sell bed linen?
Not at the moment. We want to specialise entirely in producing children’s furniture.
However, at some point in the future we may start our own Planet Little bed linen range again.
I’ve lost a part (e.g. a nut or bolt). Can you send me a new one?
Just send us an email describing the part. We’ll contact you within 48 hours and send you a replacement.
Our email address is email@example.com.
What kind of paint does Planet Little use?
Our child-friendly paint is water-based and meets the statutory requirements (EU Directive: NEN-EN 716 standard).
How do I keep my furniture looking good?
The best way to look after it is to wipe it with a damp cloth or chamois leather.
Use lukewarm water. Dry it thoroughly afterwards.
My furniture is slightly damaged. Can you send me some paint?
Of course. Send an email to firstname.lastname@example.org, stating the model and colour.
We will then send you a lacquer marker at cost price.
Can I combine a Louise wardrobe with a Floris bed?
Our pine furniture comes in a wide range of colours.
The colours of the Floris collection are the same as those of the Louise and Moon furniture.
I’d like to make an additional order. What is the probability of a difference in colour?
Wood is a natural product. Daylight and sunlight can affect it slightly.
Planet Little cannot therefore give a colour guarantee. What about combining contrasting colours?
Can I sell your brand in my own shop?
We will be happy to talk to you about the possibilities. Call or email Planet Little and we’ll make an appointment.
I’m not entirely satisfied. Where can I lodge a complaint?
We would like to resolve the problem with you. Please send an email to email@example.com.
We will then contact you as soon as possible.
What if my question is not listed here?
Mail to firstname.lastname@example.org or call our headquarters (+31 (0)251-273 282).
Our openinghours are from Monday till Friday between 10:00 AM and 17:00 PM.